FAQ

We ship to anywhere in Canada.

Since we carry a variety of products, we do not always have them ready to ship. Most of the products are made to order. It will take around 2-5 business days to ship.

You will receive an email with your tracking number once it has been shipped out. Canada shipping times are from 1-2 weeks.

We offer a flat shipping rate of $11.99 to anywhere in Canada.

We are located outside Vancouver (Port Moody). If you would like to pick up, there is a pick up option available when checking out.

Yes, we do! We deliver in the metro Vancouver area every Friday for $8.00. If you place your order until Tuesday, it will be delivered in the same week. If after Tuesday, it will be delivered on the Friday of the following week. If you wish to have your order delivered, please choose the delivery option when checking out.

Please contact us at contact@freshandcozy.com at anytime.