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  • How long will it take to receive my order?
    Since we carry a variety of products, we do not always have them ready to ship. Most of the products are made to order. It will take around 2-5 business days to ship. You will receive an email with your tracking number once it has been shipped out. Canada shipping times are from 1-2 weeks.
  • If I have a question about my order, who should I contact?"
    Please contact us at at anytime.
  • Is there an option for local pick up?
    We are located outside Vancouver (Port Moody). If you would like to pick up, there is a pick up option available when checking out.
  • Where do you ship to?
    We ship to anywhere in Canada.
  • What are the shipping rates?
    We offer a flat shipping rate of $11.99 to anywhere in Canada.
  • Do you deliver?
    Yes, we do! We deliver in the metro Vancouver area every Friday for $8.00. If you place your order until Tuesday, it will be delivered in the same week. If after Tuesday, it will be delivered on the Friday of the following week. If you wish to have your order delivered, please choose the delivery option when checking out.
  • Do you offer returns or exchanges?
    Since our products are made to order and especially for you, we do not accept returns or exchanges. If you should have a question or concern please reach out to us directly at
  • How can I cancel an order?
    Orders can be cancelled up to 24 hours after placed. Please contact us at
  • How can I modify an order after it has been placed?
    Please reach us at as soon as possible. Since we thrive to have the product delivered to you in a timely manner, we start processing orders pretty quick, so we kindly ask you to contact us within the first 24 hours after placing your order.
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